Managing people involves managing employees and volunteers.

Your group will always need volunteers to support its work. Depending on the size and purpose of your organisation you may also have employees.

There are some key differences between employees and volunteers.

  • Volunteers give their time freely to support a charitable cause. They do not receive payment for their time, but may receive travel and out of pocket expenses.
  • Employees have a contract to undertake a role and duties within the organisation. They receive a salary/wage and under employment law have rights.

It is important to have the right policies and procedures in place for both volunteers and paid staff.